You’ll find the full ESL role play below, and you can also download the printable version here.
English (ESL) Role Play – At The Train Station Reserving a Seat
Scenario: Reserving a seat
Customer: I’d like a ticket to London please.
Sales Person: Okay, when for?
Customer: Saturday the 3rd of March.
Sales Person: One-way or return?
Customer: One-way, please.
Sales Person: For how many people?
Customer: Just 1.
Sales Person: Smoking or non-smoking?
Sales Person: 1st or 2nd class?
Customer: 2nd class, please.
Sales Person: What time would you like to go?
Customer: In the morning, around 11 o’clock.
Sales Person: Is 11:15am okay?
Customer: That’s fine.
Sales Person: Okay, that will be £52. How would you like to pay, cash or credit card?
Customer: Credit card.
Sales Person: Please can you enter your pin.
Customer enters pin
Sales Person: Thank you very much. Here is your one-way ticket to London on the 3rd of March at 11:15am.