You can also download this English role play here.
Scenario one – Changing traveller’s cheques
Customer: I’d like to change some traveller’s cheques please.
Bank Employee: Okay, how much would you like to change?
Customer: 500 dollars please.
Bank Employee: Do you have the cheques?
Customer: Yes, here you go.
Bank Employee: Do you have any ID?
Customer: Is my passport okay?
Bank Employee: That’s fine.
Customer gives their passport
Bank Employee: Please sign here.
Customer signs the paper.
Bank employee: Here is your money and receipt. Thank you.
Customer: Thank you.
Scenario two – Withdrawing out money
Customer: I’d like to withdraw money from my account please.
Bank Employee: How much would you like to take out?
Customer: $100.
Bank Employee: Do you have any ID?
Customer: Here.
Bank Employee: Please put your card in here and enter your pin.
Customer: Okay.
Bank Employee: Here is $100. Thank you.
Customer: Thank you.
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